** shipping resumes jan. 5 **

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  • Return Policy

    Return/Exchange Policy:

    Thanks for shopping with Lot Riot. In the case you are not satisfied with your purchase, we offer easy returns. Please read over our return policy below and contact matt@lotriot.com with additional return questions.

    Return Policy: 

    -       Merchandise must be returned within 14 days of receiving.

    -       Items must be in new, unused condition.

    -       We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage.

    -       We are not responsible for lost returns with outside shippers.

    -       Original shipping and handling charges are not refundable.

    -       All refunds are issued to the original payment method.

           

    Exchange Policy:

    -       You may exchange any item of equal or lesser value.

    -       Merchandise must be exchanged within 14 days of receiving.

    -       Items must be in new, unused condition.

    -       We reserve the right to refuse an exchange if the items have any signs of wear, alterations, misuse or damage

    -       We are not responsible for lost returns with outside shippers.

    -       Original shipping and handling charges are not refundable.

    -       Additional shipping and handling charges for exchanged item will be billed to the customer.

     

    We make every effort to process the return/exchange as soon as we receive the product, but it can take up to 30 days to appear on your credit card.